The frost lies thick on the ground here at Newton Bank, home of the world's greatest hooks and hanging devices. In spite of the seasonal chill, there is no frost in the
extremely pleasant letter from a Northern Irish customer for a grand set of 11 Large Royal & Ancient Satin Chrome Plated top hat hooks. I can but quote and in the process
revel in the praise which we work so assiduously to achieve:-
" I received the hooks last Friday and must say, they look outstanding. I will take a
photograph and email it to you.
Thank you for your very efficient, courteous and trusting service. It is a pleasure to
deal with a Company these days that conducts business in such a personal manner.
The invoice amount was £xxx and I enclose an extra £25 as I require one additional
21 cm hook ( R&A short arm) and I would be obliged if you could post this extra item
to me at your convenience.
Once again, many thanks, and I will be happy to recommend you company to others."
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