A customer in a real hurry for his hooks was faced with the Xmas rush
and slow postal deliver due to the weather ( must be Global Warming don't
you think!). How could we overcome the problems facing us on the one hand
and the customer's needs for prompt delivery. Well, we found a way thanks
to the generous offer of Mr Norman Motion who had come from Edinburgh to
service our pianos. He very kindly took the package off our hands and popped
the goods across to their destination within the very day the order was received.
Kind comment from the customer came in shortly afterwards...
What great service! Personal delivery by someone coming our way, rather than
risk the Christmas post.
