Saturday, January 29, 2011

3-dhooks Website satisfies an Oregon customer

Great to hear from yet another American, this time from Oregon, who couldn't find
the right coat hooks for her home.  As she says, she has searched high and low for something
like our Small Brass Swivel coat hook, code SSB, Is there any way to order direct, she
pleaded. No problem. We priced up the mail charge and offered her an all in price which
was highly acceptable, and bingo another satisfied customer.  Amazing to think America
doesn't seem to offer everything and in this case, Scotland has come up with the goods.

We can all do with a bit more trade and exports even if it is in exchange for US dollars!


Sunday, January 23, 2011

The flowers that bloom in the spring tra la!

Such joy is brought to the heart when one receives another  wonderful response from a satisfied customer.  I'll not beat about the bush but declare the content of the praiseworthy missive without
delay...

"Unbelievably your parcel arrived with yesterdays mail!  The hooks look fantastic - completely unbreakable!  I will send off a cheque right away - unfortunately our mail doesn't leave the island till Monday lunchtime - but hopefully you'll have it by Tuesday. Thank you very much for your excellent service."

This was the result of the following communication...

As we don't have much to choose from in the way of hardware shops I thought I'd have a wee look online to see what was available. Your site came up just below half way down the first page on Google under 'strong coat hooks'. Loved the look of you're hooks so thought it was pursuing - then noticed that you're in Scotland - even better!

God bless the Isle of Jura and all who habit thereon. Perhaps, with luck, they'll all be
converted to hang up their gear on the world's greatest hooks- namely 3-dhooks
from Younger Enterprises!