Welsh Holiday Home Seeks Super Coat Hooks

Business is a funny animal. Sometimes it is dormant, other times full of pleasant surprises.
Today was one of those that fell into the latter category.  An email came in from a former, evidently
very satisfied, customer.  Here's what she had to say..
     
      I ordered some of your wonderful hooks a few years ago and am now back for more, please.
     I'm after 6 x 28cm bullnoser hooks and would like to take up your current special offer too.      Once we've established price and postage, when do you think I might get them?  I'd love it if it was by 31st August, if possible. 

Well, that was a good  order but, and here I have to admit my lapse of memory, I had a spring
special offer on the website which enabled the good lady to get an extra half dozen 28 cm
simple 3-d hooks for free.  Ouch. Never mind...will remove the offer asap.

Soon the 12.5 kilos of hooks were tightly packed and ready for a speedy delivery to a
delightful place in Anglesey.  (I often check the address on Google Earth which reveals 
where my little babies end up!). Final remark from the lucky customer...
All arrived safe and sound. Thank you for fabulous products and service, yet again!  

Oak Coat Rack for London lady..

Just back from an enjoyable spell in Austria ( not too brill on the weather front though).
The phone didn't take long to herald a new customer searching for a decent coat rack.
Those in the stores a full 20 inches long with brass coated plastic hooks, I am sure you
know the ones, just would not do.  She had moved down to London from Edinburgh where
a strong and useful set of hooks used to do the job for her.

Fortune favours the brave and quick search for Bespoke Coat Racks turned her to Younger
Enterprises 3-dhooks.com

We rapidly discussed the options and alighted upon a simple oak rack with 7 classic brass
coat hooks.  A day later, job done and the rack was dispatched to a satisfied customer who
admired the work via an emailed photograph.  So pleased to 'rack up' another one ( pun
intended!).
To finish off the story, here's her comment on receipt of her bespoke oak coat rack:-

" The rack has just arrived and I am thrilled with it - I know my husband will be too. Thank you very much indeed. I'm off out now and will pop the cheque in a postbox on my way.  Best wishes,  Claudine." 

Hooks to go...

The rain has abated and we await the arrival of a large truck to collect a decent
pile of 3-dhooks, destined for the export market.  Younger Enterprises
are proud of their long record of garnering the greatest portion of annual sales
from the export markets.  This activity has now been carried out in excess of ten years.

Somebody tell Downing Street that we require recognition for succeeding in the face
of all odds.  It has been quite a task to juggle all the variables so as to end up with a
happy state of economic affairs in the manufacturing sector.  One must say there have been
times when the local county council policy on supporting businesses with long term
potential, seemed to completely be in direct opposition to our own economic efforts.

How on earth do local government politicians, with zip business experience, know
anything about sustainable long term business when they can't even run a balanced
economic affair that they pretend to know about ie local government?  Ah well the
end of our economic and political madness is at hand as we drown in debt and  they
can but offer us more spending and yet more debt.

Here's a picture of the load of super Younger hooks and coat hooks that are about to leave
for the continent!  Cheers- and so say all of us!!

Celebrate. Hooks, salvaged, arriving soon!

Yes folks, the good news is that after a very trying time, Younger's fresh supply of the ubiquitous
3-dhooks are arriving in Fife on Monday following a delay of several weeks.  Outstanding orders will be filled shortly thereafter.  So roll up, roll up and get your orders in early for these unique hanging devices the likes of which have never been seen on earth ( well unless you have bought them from us already!)

Here's a picture of a Dundee customer celebrating the good news, overjoyed with the appearance of
her favourite coat hooks. A cheery wee lass indeed.

Coat Hooks, the story unfolds

May I say that the level of frustration with respect to our recuperation of the hooks that have gone astray, is taking an inordinate amount of time.  The loss adjusters, who parade under the the name of Albatross and find their office in sunny Cyprus, seem to be taking their own sweet time to chivvy things along.

It is a case of the left hand not knowing what the right hand is doing...so confusion reigns and bureaucracy earns yet again the puny credentials so often evident where co-ordination and organisation should be paramount.  As it stands now, I could willingly take one super sized 28 cm Bullnoser Hook and create a oak framed hanging device, the purpose of which would be to hang as many of the salvager's team thereupon.  I bet we could manage three or four of them per hanging as long as a decent guage steel screw was used to secure the hook to the yard arm!  What a luverly thought.  Only trouble is, I probably would never recover the goods and I may end up on the end of my own hanging device as a grim reminder that time should be allowed to resolve such issues and being hot under the collar is not an attribute I should display, notwithstanding my Maltese roots!  Arrrgggghhhh.

Searching for great hooks - yes it can work even on Google

After the titanic problems recently highlighted, puns abounding viz sunk costs, titanic loss, and hook line and sinker, we return to more mundane issues.  Yesterday a hook searcher from Ayr alighted upon the 3-dhooks website and ordered a magnificent single hook.  In fact she was attracted to the 23 cm Bronze Age Bullnoser coat hook and evidently had searched hard through pages two and down on into page 3 of the Google coat hook listings.  Finally she sighted the great and good hooks that are uniquely on offer from Younger Enterprises.  Her problem was how to cope with wet and dirty doggy gear without having to drape it against the wall of her conservatory and thus dirty the wall..


Solution to this hanging problem, clearly the 3-d hooks fitted the bill of being sufficiently large to cope with said items and enable the hanging thereof and simultaneous preservation of the local decor without muddy walls, or at least its minimisation !
I can but quote from the good lady herself as wider issues present and the prospect of further business is clear to see...

" Impressed by your web site and products - found via a fairly deep google search for a special hook that we could dry our wet dog walking gear on - wanted something to keep it off the wall of our very small conservatory - hook looks like it will do the job of a hat/coat stand.
Lots of other interesting hooks on your list - some of which I hope to make use of in future".

23 cm Bronze Bullnoser Coat Hook

Just the sort of email I like to read. Perfecto!

Disaster strikes a blow against the mighty 3-dhook empire

We have been patiently awaiting the arrival of several pallet loads of hooks from the far
east to replenish stocks for the next few years.  Well blow me down, an email arrives from the
shipping company to say that the ship had foundered and the salvagers called in to rescue
the containers and the ship.  Well I never.  What recompense for several months of hard work.  Now
the task of recovery begins. The goods had to be offloaded onto barges and taken back to port.  The ship
devoid of its weighty burden was refloated and goodness knows what they have done with it.  They have their methods.  Crazy but clever and ingenious people.  A huge ship with a hole or two in its bottom.

Much to my relief I discover that we can get the goods again after the payment of a substantial fee.  They
have to calculate an average value for the freight, every shipper has to be notified. All bills of lading and
invoices etc have to be submitted so that one can claim one's own after payment.  Have to be big and swallow the cost... after all it's a 'sunk cost' and just pretend it never happened. But Younger, you dolt, you idiot, you mediocre piece of cheese cake next time insure your rubbish and don't rely on the great Germans and Chinese to not run their perishing boats onto the rocks!!!!

Indeed business carries its risks. And I might say even a mundane hardware business that barely figures on the horizon has its exciting moments.  Personally I could do without this particular excitement!