There's a heart beat in hook land.

After a few ggrrrr moments lately, there's a smile on my face today.  A customer in Oxfordshire
with three small children protested that all their coats were on the floor and the work on his new
home was never ending.  Finally, at the end of his tether, he resolved to sort out this particular
problem.  A quick Google for coat hooks, second page and there hey presto was the solution.
Clearly requiring lots of hanging capacity, the only coat hooks worth their salt were those offered
by Younger Enterprises and in particular their own design set of 3-dhooks.

Sensing his mounting panic for a quick delivery, the 13 hooks were parcelled up and sent off
by first class post (hopefully arriving Saturday morning).  Pleased with our efforts to meet his
urgent need, he emailed a kind and generous letter of praise.  Now it is up to the Post Officeto get off its ... and deliver on time!

It's a GGGGgggrrrrrrrr day for 3-dhooks

Blow up the world, I am on poor form!  One gets such days and this one has been simmering
for about a week.  Two decent inquiries for brass swivel hooks and a coat rack, promised a decent
bit of business.  Emails received, politely answered, promptly too.  But hark where are the customer
replies me wonders.  Follow up phone calls ( one to North Carolina, USA) and left messages elicit
a big, fat zero response.  Does my 'breath smell' (!) I ask?  What's the point of requesting  a response
to a need and the just leaving the answer to gather dust in the gutter.  Yup, it's a gggrrrrrr day.  Don't
bother to ask how I am.  There is a big cloud over my head and a pit bull terrier spitting venom
just waiting to grab the nearest passer by.  Customers welcome.  Spoil sports, ahem whilst I clear
my thoughts and arrange for a more christian response!


 

Great compliments for excellent coat hooks from 3-dhooks.com!

It is always a great pleasure to receive a cheque in
the post as well as a great compliment from a highly
satisfied customer.  This morning two such incidents
have prompted me to put pen to paper and record the
satisfactory outcome for the completion of some coat hook business.  Quoting directly, a Scottish lady says:-  "Very many thanks for the excellent hooks.  There may well be another order coming mid 2012!"  And a second gentleman from Berkshire who ordered some of our largest 28 cm Bullnoser 3-hooks, reported  "I love the hooks and so do my friends who have seen them.  Excellent value and quite different from what else is out there!  Cheers".  All I can say is 'Roll up, Roll up' there are plenty more for the asking!
"

Welsh Holiday Home Seeks Super Coat Hooks

Business is a funny animal. Sometimes it is dormant, other times full of pleasant surprises.
Today was one of those that fell into the latter category.  An email came in from a former, evidently
very satisfied, customer.  Here's what she had to say..
     
      I ordered some of your wonderful hooks a few years ago and am now back for more, please.
     I'm after 6 x 28cm bullnoser hooks and would like to take up your current special offer too.      Once we've established price and postage, when do you think I might get them?  I'd love it if it was by 31st August, if possible. 

Well, that was a good  order but, and here I have to admit my lapse of memory, I had a spring
special offer on the website which enabled the good lady to get an extra half dozen 28 cm
simple 3-d hooks for free.  Ouch. Never mind...will remove the offer asap.

Soon the 12.5 kilos of hooks were tightly packed and ready for a speedy delivery to a
delightful place in Anglesey.  (I often check the address on Google Earth which reveals 
where my little babies end up!). Final remark from the lucky customer...
All arrived safe and sound. Thank you for fabulous products and service, yet again!  

Oak Coat Rack for London lady..

Just back from an enjoyable spell in Austria ( not too brill on the weather front though).
The phone didn't take long to herald a new customer searching for a decent coat rack.
Those in the stores a full 20 inches long with brass coated plastic hooks, I am sure you
know the ones, just would not do.  She had moved down to London from Edinburgh where
a strong and useful set of hooks used to do the job for her.

Fortune favours the brave and quick search for Bespoke Coat Racks turned her to Younger
Enterprises 3-dhooks.com

We rapidly discussed the options and alighted upon a simple oak rack with 7 classic brass
coat hooks.  A day later, job done and the rack was dispatched to a satisfied customer who
admired the work via an emailed photograph.  So pleased to 'rack up' another one ( pun
intended!).
To finish off the story, here's her comment on receipt of her bespoke oak coat rack:-

" The rack has just arrived and I am thrilled with it - I know my husband will be too. Thank you very much indeed. I'm off out now and will pop the cheque in a postbox on my way.  Best wishes,  Claudine." 

Hooks to go...

The rain has abated and we await the arrival of a large truck to collect a decent
pile of 3-dhooks, destined for the export market.  Younger Enterprises
are proud of their long record of garnering the greatest portion of annual sales
from the export markets.  This activity has now been carried out in excess of ten years.

Somebody tell Downing Street that we require recognition for succeeding in the face
of all odds.  It has been quite a task to juggle all the variables so as to end up with a
happy state of economic affairs in the manufacturing sector.  One must say there have been
times when the local county council policy on supporting businesses with long term
potential, seemed to completely be in direct opposition to our own economic efforts.

How on earth do local government politicians, with zip business experience, know
anything about sustainable long term business when they can't even run a balanced
economic affair that they pretend to know about ie local government?  Ah well the
end of our economic and political madness is at hand as we drown in debt and  they
can but offer us more spending and yet more debt.

Here's a picture of the load of super Younger hooks and coat hooks that are about to leave
for the continent!  Cheers- and so say all of us!!

Celebrate. Hooks, salvaged, arriving soon!

Yes folks, the good news is that after a very trying time, Younger's fresh supply of the ubiquitous
3-dhooks are arriving in Fife on Monday following a delay of several weeks.  Outstanding orders will be filled shortly thereafter.  So roll up, roll up and get your orders in early for these unique hanging devices the likes of which have never been seen on earth ( well unless you have bought them from us already!)

Here's a picture of a Dundee customer celebrating the good news, overjoyed with the appearance of
her favourite coat hooks. A cheery wee lass indeed.