3-dhooks Website satisfies an Oregon customer

Great to hear from yet another American, this time from Oregon, who couldn't find

the right coat hooks for her home.  As she says, she has searched high and low for something

like our Small Brass Swivel coat hook, code SSB, Is there any way to order direct, she

pleaded. No problem. We priced up the mail charge and offered her an all in price which

was highly acceptable, and bingo another satisfied customer.  Amazing to think America

doesn't seem to offer everything and in this case, Scotland has come up with the goods.

We can all do with a bit more trade and exports even if it is in exchange for US dollars!

The flowers that bloom in the spring tra la!

Such joy is brought to the heart when one receives another  wonderful response from a satisfied customer.  I'll not beat about the bush but declare the content of the praiseworthy missive without
delay...

"Unbelievably your parcel arrived with yesterdays mail!  The hooks look fantastic - completely unbreakable!  I will send off a cheque right away - unfortunately our mail doesn't leave the island till Monday lunchtime - but hopefully you'll have it by Tuesday. Thank you very much for your excellent service."

This was the result of the following communication...

As we don't have much to choose from in the way of hardware shops I thought I'd have a wee look online to see what was available. Your site came up just below half way down the first page on Google under 'strong coat hooks'. Loved the look of you're hooks so thought it was pursuing - then noticed that you're in Scotland - even better!

God bless the Isle of Jura and all who habit thereon. Perhaps, with luck, they'll all be

converted to hang up their gear on the world's greatest hooks- namely 3-dhooks

from Younger Enterprises!  

Strong Coat Hooks and attractive design for rebuild in Chiswick

Have to admit things have been quiet in the new year so far, except for North American exports
of a further 300 3-dhooks, assorted sizes and styles. However, in the last few days some very encouraging business has rolled in.  Firstly from the lovely Isle of Jura came a really great email from

a new customer....
"Where and how we live means we always have a multitude of wet heavy jackets etc, and most of our coat hooks are now broken (just purely under the weight). As we don't have much to choose from in the way of hardware shops I thought I'd have a wee look online to see what was available. Your site came up just below half way down the first page on Google under 'strong coat hooks'. Loved the look of you're hooks so thought it was pursuing - then noticed that you're in Scotland - even better!"   

How grateful we are to please a new customer who has

made a special effort to find exactly what she wants to fill her needs. Also what more romantic setting can there be for our unique coat hooks than Jura?

From London came a demand for a useful set of Bronze 16 cm Simple 3-dhooks.   An architect had been instructed by his customer to use the 3-dhooks and when asked how they had discovered the web site, it was obvious they had been very conscientious indeed and drilled down in the Google search results for oat hooks, finally alighting upon www.3-dhooks.com
on the fifth page.  My goodness we used to be top of page one... but Google has fallen asleep and offers quantity at the top rather than quality and innovation.  What a pity!  Hard
luck for the searchers who really want something  far better than the standard rubbish!

Christmas cheer received for 3-dhooks from customers...

Snow at the home of 3-dhooks.com

It may be cold outside, but here at the home of 3-dhooks, there is a feeling of warmth and gratitude born out of our first class service to customers.  Here's what they had to say...

           "  Hooks arrived yesterday.  Cheque in post today.  We are really
           pleased with them; they are a beautiful and unique design*.  We
           originally ordered some from John Lewis but when they arrived they
            bland and were very poor quality so we returned them - hooks were
            screwed to the backplates and were rusting, and in one case incorrectly
            drilled so not a right-angles !! "  

                    Referring to the Royal & Ancient coat hooks we sell.

           "Thank you for your mails, and prompt attention!
           Just the type of dealing we like; rest assured cheque will be in your sae by
           return    Thank you so much for your help; really looking forward to the 

           post tomorrow now, and thank you for your advice on screws, had the 

           same experience on door fittings!"

Many thanks for the positive feedback.  We are looking forward to an exciting 2011

and perhaps will merge our business with another group to be able to carry on with

more 'muscle' and long term assurance!

Coat Racks with 3-dhooks please!

Just viewed the rack , looks perfect, thankyou . I feel so lucky to have a dedicated cloakroom, that i had to have the right coat racks... and now I"ve got them. other people angst about curtains... i trawled the internet for the right cloakroom hooks... you have provided them!

Great news as our campaign to afford customers real solutions to their hanging problems has generated demand for an 8 foot coat rack with shelf over to go into a new boot room for a Cheshire family.  They

 had been considering our hooks for some months and with winter upon us, decided to pull the trigger and order the coat rack, bespoke from Younger Enterprises.  Furthermore a specific Farrow and Ball paint was requested to create a smart looking rack which will incorporate a dozen 23 cm medium bullnoser 3-dhooks.  These coat hooks are just the ticket for their large family and should readily cope with the mound of items to be hung up.  What is more, the paint colour will perfectly offset the powder coated hook colour for a really smart effect. Can't wait to see how it looks and may I say how grateful I am to the customer for allowing a leisurely pace to turn the job around since I am in the second week of an

8 week recovery period following an eye operation. Merci beaucoup madame!

Hooks for Huntin', Shootin' and Fishin'.

The phone rang and an excited voice poured out a hurried story about seeing our 3-dhooks
in a fishing lodge on Mull... what a great idea they were, what a splendid job they did and could we
possibly send some asap to a farming estate in Dorset as the shooting season was about to commence
and the guns required more substantial hooks for their gear.  No problem.  Within a day, 15 kilos of
assorted 3-dhooks were on their way by 48 hour guaranteed delivery so that they would arrive on time
if not for the first shoot ( last w/e) then for sure in time to be put in place for the next week end party.


The multitude of uses to which these remarkable hooks can be put is clear for all to see.  Customers
are a cunning lot, quite capable of seeing just how they can turn 3-dhooks to their advantage.  We are
rewarded with orders from far and wide and enjoy the growth of the business on its own accord, by witness and word of mouth and never by advertising!

A lovely location to visit !( + for our coat hooks too!)

It is a joy to be able to visit on line the website of a new customer
who is interested in purchasing some of our swivel coat hooks.
In an effort to draw the world's attention to a rather lovely looking
place to visit in Dumfries and Galloway, 3-dhooks.com has pleasure
in highlighting what is clearly a well loved inn well worth a visit either to enjoy a drink in the bar, a meal in the restaurant or a characterful location where to rest your weary bones !
Here's the link we suggest visiting
http://www.gallowayarmshotel.co.uk/index.php