Saturday, October 23, 2010

Coat Racks with 3-dhooks please!

Just viewed the rack , looks perfect, thankyou . I feel so lucky to have a dedicated cloakroom, that i had to have the right coat racks... and now I"ve got them. other people angst about curtains... i trawled the internet for the right cloakroom hooks... you have provided them!
Great news as our campaign to afford customers real solutions to their hanging problems has generated demand for an 8 foot coat rack with shelf over to go into a new boot room for a Cheshire family.  They


 had been considering our hooks for some months and with winter upon us, decided to pull the trigger and order the coat rack, bespoke from Younger Enterprises.  Furthermore a specific Farrow and Ball paint was requested to create a smart looking rack which will incorporate a dozen 23 cm medium bullnoser 3-dhooks.  These coat hooks are just the ticket for their large family and should readily cope with the mound of items to be hung up.  What is more, the paint colour will perfectly offset the powder coated hook colour for a really smart effect. Can't wait to see how it looks and may I say how grateful I am to the customer for allowing a leisurely pace to turn the job around since I am in the second week of an
8 week recovery period following an eye operation. Merci beaucoup madame!

Sunday, September 26, 2010

Hooks for Huntin', Shootin' and Fishin'.

The phone rang and an excited voice poured out a hurried story about seeing our 3-dhooks
in a fishing lodge on Mull... what a great idea they were, what a splendid job they did and could we
possibly send some asap to a farming estate in Dorset as the shooting season was about to commence
and the guns required more substantial hooks for their gear.  No problem.  Within a day, 15 kilos of
assorted 3-dhooks were on their way by 48 hour guaranteed delivery so that they would arrive on time
if not for the first shoot ( last w/e) then for sure in time to be put in place for the next week end party.


The multitude of uses to which these remarkable hooks can be put is clear for all to see.  Customers
are a cunning lot, quite capable of seeing just how they can turn 3-dhooks to their advantage.  We are
rewarded with orders from far and wide and enjoy the growth of the business on its own accord, by witness and word of mouth and never by advertising!

Tuesday, September 21, 2010

A lovely location to visit !( + for our coat hooks too!)

It is a joy to be able to visit on line the website of a new customer
who is interested in purchasing some of our swivel coat hooks.
In an effort to draw the world's attention to a rather lovely looking
place to visit in Dumfries and Galloway, 3-dhooks.com has pleasure
in highlighting what is clearly a well loved inn well worth a visit either to enjoy a drink in the bar, a meal in the restaurant or a characterful location where to rest your weary bones !
Here's the link we suggest visiting
http://www.gallowayarmshotel.co.uk/index.php

Friday, September 10, 2010

Holiday's over, work starts over, happy coat hook customers!

Let's hear it for great hook service!
Having returned from Toronto, jet lag more or less abated, 3-dhooks is back in full swing.

A very large load of hooks has just been sent off to Europe and in the UK retail customers
are returning for their seasonal coat hook purchases.  It is like clock work. Really very slow in the summer ( don't need hooks for beach wear!) and picks up in the autumn.  We have already sent three or four lots of swivel hooks out underlining their enduring popularity.  One happy customer just sent in her cheque saying the hooks were 'just what they wanted'.  Another emailed to say 'Thank you, we have received the lovely swivel hooks and a cheque for £XX will be in the post today or tomorrow.'   I like to hear such terms as lovely!  It gladdens the heart to know our hooks elicit such a friendly response.  Now we have the winter to look forward to and one wonders just who will come on to experience the 3-dhook service with a personal welcome and superb customer service!

Sunday, August 1, 2010

America calling 3-dhooks. Your bronze coat hooks are wanted!

Every once in a while we receive demand from the USA direct rather than through our long time carrying agent Lee Valley Tools. ( I have to say we are especially proud that we work with Lee Valley, a top class outfit!).  Most recently a customer in South Carolina had purchased 10 simple 3-dhooks and a further 10
23 cm medium bullnoser 3-dhooks both from Lee Valley.  However as LV do not stock our Bronze Age
hooks, the customer, a self confessed hook nut, came direct to Scotland to fill his requirement for 10 bronze coat hooks.   A discussion ensued as it always does since the postage charge is rather high, and
the customer is left with the choice of proceeding or not.  We offered to bring them over to N America
within a few weeks as we would be visiting Toronto, but the need was more pressing, so we await the
decision at the time of writing.  All said and done, it is a cheery thought that a home in South Carolina
16 cm Simple Bronze 3-dhook
will sport 30 off 3-dhooks of which we are justly proud.  God bless America!  You are not done yet...

Friday, July 16, 2010

Younger Enterprises scores again with 3-dhooks

The Open Golf championship is swimming its way merrily here through the rain in St Andrews.
As my Irish grandmother would say..."God help them!".   No help is needed here, however, at Younger Enterprises as we scored another bulls eye on the satisfaction scale with a happy customer.  Her carpenter was called in to approve her choice of 3-dhooks for her newly refurbished bootroom.  The hooks are now up and she writes as follows:-

" The hooks look absolutely fantastic. I'll send you a photo once the builders are out. But I need one more of the smaller ones. Can you post and I'll send a cheque back? You should get my cheque for the others today latest sat as I posted it back last night."

How gratifying is that. One feels honoured to be of service to such an appreciative lady.   I'll post the
pictures when they finally arrive. 

Wednesday, June 23, 2010

Cross winds create hook pricing pickle..

One wonders how anyone copes in these highly fluid times with the decisions to be made about
sourcing of supplies and the pricing thereof.  China is getting more expensive but is still very  much
the low cost source for many goods.  One reads about large wage increases over there and that the
currency peg to the dollar is slipping to ease world economic tensions.... A recent quote for supply of our 3-dhooks was three times the previous amounts paid!  Goodness me how will the Germans so strict on pricing and worried about inflation cope with a trebling of prices?!  Answer is of course they would stop
buying and only the strictest control of costs govern where their business is allocated.

But what about manufacturing in the UK? Would love to do that and gain better control over production and much, much shorter lead times.  That is a nice solution to muse about but where is the manufacturing
base for relatively simple goods to which one can turn for a quote?  Any takers out there?  We are in
a pickle with this world so fickle and one wonders about closing shop as the struggle is overwhelming and the solution so cloudy.  Should 3-dhooks disappear off the market and with it a great idea, exports from the UK and local activity for delivery firms, accountant, book keeper, suppliers etc.